Refund Policy

30-Day Guarantee

If you’re not satisfied, you can request a return within 30 days of delivery.


Eligibility

To qualify:

  • Item must be unused or lightly used
  • Must be returned in original condition

Non-Returnable Items

  • Used or damaged items (outside normal use)
  • Final sale items

Refund Process

Once we receive your return:

  • We inspect the item
  • Refund is issued to original payment method
  • Processing time: 5–10 business days

Return Shipping

Customer is responsible for return shipping unless item is defective.


Damaged or Defective Items

If your product arrives damaged, contact us within 7 days.


CONTACT

Email: support@grillfather.com